Privacy Policy – How Your Information Is Protected and Used on the Poko Platform

Poko (hereinafter "we" or "the Platform") places the highest importance on the privacy of its users. This Privacy Policy explains Poko What types of information are collected about you, why they are collected, and how they are protected.

This Policy Pokoapplies to the website, mobile app, and all related services. By using the Poko platform, you agree to this Privacy Policy.

We adhere to international data protection standards. Our goal is to collect your data only when truly necessary and to keep it secure at all times.

Poko Only necessary data is collected. No excessive or irrelevant information is gathered. The following outlines the types of data collected:

We never store your full bank account number, credit card number, or password.

Poko uses your information for specific purposes only. It is never used beyond those purposes. The primary use cases are:

• Account Management: To complete registration, login, and account verification
• Payment Processing: To process deposits and complete withdrawals
• Customer Support: To resolve your issues and provide support
• Security Assurance: To prevent fraud and illegal activity
• Bonuses & Promotions: To provide offers relevant to your eligibility
• Service Improvement: to enhance your platform experience
• Legal Obligations: To comply with applicable laws

Poko never sells your information to advertisers or shares it with others for marketing purposes.

Poko Cookies and similar tracking technologies are used on our website and app. Cookies are small data files stored on your device that help the site function more effectively.

Types of cookies used by Poko:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand site usage statistics and improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may mean Pokosome features may not function properly.

Poko does not sell your personal information to any third party. However, data may be shared in limited circumstances:

• Payment Providers: Only the minimum necessary information is shared with bKash, Nagad, and similar services to process transactions
• Technology Partners: with trusted service providers for platform operations, under strict confidentiality agreements
• Legal Obligations: Certain information may be required to be disclosed under court order or government directive
• Fraud Prevention: Relevant authorities may be notified in cases of serious fraud or money laundering

Pokoemploys internationally recognized security technologies to protect your information. Our security measures include:

• 256-bit SSL Encryption: All data transfers on the website and app are encrypted
• Secure Servers: Data stored in secure, internationally certified data centers
• Access Control: Only authorized personnel may access data on a need-to-know basis
• Regular Security Audits: Regular Security Audits by Independent Experts
• Two-Factor Verification: Option to add an extra layer of security to your account

Your data is generally retained for as long as your account remains active. After account closure, certain data may be kept for a defined period for legal and regulatory purposes.

In the Event of a Security Breach Poko Affected users will be notified promptly in accordance with applicable law.

PokoYou have complete control over your personal data on. In accordance with international privacy laws, you are entitled to the following rights:

• Right to Access Your Data: You may request to know what information we hold about you
• Right to Rectification: You may request corrections to any inaccurate or outdated information
• Right to Erasure: You may request deletion of your information under certain circumstances
• Right to Data Portability: You may request a copy of your information in a standard, portable format
• Right to Restrict Processing: You may object to the use of your information for specific purposes
• Right to Withdraw Consent: You may withdraw your consent at any time

To exercise these rights, please contact our support team. We typically respond within 30 days.

If we have reason to believe that a minor has created an account, we will immediately close that account and delete all collected data.

If parents believe their child Pokohas opened an account, please notify our support team immediately.

Poko uses trusted third-party technology services for platform operations. These service providers Pokooperate under its guidelines and maintain their own data protection commitments.

Regarding Third-Party Services:

• They only receive the information necessary to provide their services
• Strict data processing agreements are in place with them
• They may not use your information for their own purposes

PokoPoko is not responsible for the privacy practices of any external websites linked from its platform.

Poko This Privacy Policy may be updated as needed. If changes are made:

• A clear notice will be posted on the platform
• The date of any changes will be updated on this page
• For significant changes, a notification may be sent to your registered email
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy

We always strive to keep this policy clear and transparent. If you have any questions about changes, please contact our support team.

Contact us for any questions, requests, or complaints regarding the Privacy Policy. PokoThe data protection team will handle your matter with the utmost priority.

If your complaint remains unresolved, you may escalate it to an independent data protection authority. We will fully cooperate with that process.